Check-Out is free if we do the work... otherwise just $35.
Training and Consultation prices are for up to 30 minutes.
Wipe & Reload includes reformatting the hard drive and installing Windows, drivers, antivirus and updates.
System Tune-Up addresses performance issues resulting from temporary files, junkware, registry issues etc.
Removal of viruses and other threats is billed at an hourly rate of $50 /hr in our shop... wipe & reload is often a less expensive option if infection is serious.
New Computer Setup includes tune-up, removal of junk-ware and creation of restore discs.
Email Setup includes setting up 1 or 2 email addresses in Microsoft Outlook or similar email application.
Backup Setup includes installing and configuring automated remote backup software and backup jobs.
Remote Support is billed at $4 per 5 minutes of support and begins when the remote session begins. 1 second of remote support costs $4.00 and 5 minutes of remote support costs $4.00. Likewise 5 minutes and 1 second costs $8.00 as does 10 minutes and so on.
Onsite Support requires a 1-hour minimum billed in 15 minute increment thereafter.